Privacy Policy

Last Updated: July 30, 2026

At Studio L, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Shipping and billing address

Order Information

Products purchased
Order history
Payment status
Delivery information

Technical Information

IP address
Browser type
Device information
Website usage and browsing activity
Cookies and similar technologies

Customer Support Information

If you contact us through email, WhatsApp, Instagram, Facebook, or our contact forms, we may collect the information you provide during those conversations.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Prevent fraud and unauthorized transactions
Respond to inquiries and requests
Send promotional offers, newsletters, and marketing communications (only where permitted or with your consent)

3. Payment Information

We do not store your full payment card information.

Payments are securely processed through trusted third-party payment providers that comply with industry security standards.

4. Cookies

Our website uses cookies to:

Remember your preferences
Keep products in your shopping cart
Analyze website traffic
Improve website performance
Personalize your shopping experience

You can disable cookies through your browser settings, although some features of our website may not function properly.

5. Sharing Your Information

We never sell your personal information.

We may share your information only with trusted third parties when necessary, including:

Shipping and delivery partners
Payment service providers
Marketing and email platforms
Website hosting providers
Analytics services
Government authorities where required by law

These providers are only permitted to use your information for the services they perform on our behalf.

6. Marketing Communications

If you subscribe to our newsletter or agree to receive marketing communications, we may send you:

New collection announcements
Exclusive promotions
Sale notifications
Product recommendations

You can unsubscribe at any time using the link included in our emails or by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Although we take reasonable precautions, no online transmission or storage method is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Comply with legal and tax obligations
Resolve disputes
Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized.

9. Your Rights

Subject to applicable Egyptian laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where legally applicable
Object to certain processing activities
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.